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Answers to common questions about Hospedale, requesting a service and data security.

General

Hospedale is a secure digital platform that connects patients with qualified professionals for healthcare services at home.

Which services are available?

Services are added gradually, including nurse visits, doctor visits and tests at home. Check the app for services available in your area.

Is Hospedale an emergency service?

No. Hospedale is not an emergency service. For a medical emergency, call Magen David Adom (MDA) on 101 immediately. For a police emergency, call 100.

Request a service

Open the app, choose the service you need and add your address and reason for requesting it. Our team will call you to arrange a visit.

Can I book a service for a family member?

Yes. You can request a service for a family member and add their details. Tools to help you manage your family's health are planned for later.

How do I cancel or reschedule?

Go to "Requests" in the app or contact our team.

Care team

Nurses, doctors and qualified professionals with a valid license.

How is the care team verified?

Every team member goes through professional license and document verification before working through the platform.

Privacy and security

We use access controls, encryption and secure storage to protect your personal and medical information. More details in our Privacy Policy.

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